Channels & viewing

[seanmom1]

I removed the spectrum app trying to fix an issue.  Apparently all I did was remove from home screen.  I can open the app from search and ask someone mentioned the check mark is there but I cannot find a way to add back to home screen?  Please help it's driving me crazy.  Lol

[AvsGunnar]

@seanmom1 

Using your Roku remote, press Home 3x, Up 2x, then Left, Right, Left, Right, Left.

Scroll down the list and find Spectrum.  Select Remove.

Then restart your Roku device. (Settings/System/Power/System Restart).

To reinstall Spectrum, perform a Search for it on your device and install it. (do not use the online Streaming Store, use your Roku device).

[seanmom1]

I apparently only removed it from my home screen list.  The app is still there with my login info and I can "open app" and watch.  When I search channels it has the white check mark saying it's installed.  I just can't get it to add back to my list of channels on the home screen.  It's quite odd.

[AvsGunnar]

@seanmom1 

Yes, a few users (including myself) have run into this issue/bug in which the channel/app is "invisible" on the Home Screen.  You can perform a Search on the device and "Open App" but you cannot see it on the Home Screen.

Try the Remote procedure mentioned in the previous posting.  This should allow you to remove the invisible channel/app and reinstall it so you can see it on your Home Screen.