Channels & viewing

[MrY69]

As posted previously, to disable HDR:

Go to Home Screen on your Roku TV;

Press Home button 5 times, then Rewind button, then Down, Then Fast Forward, then Down again, and then Rewind button again. 

This should put you in a hidden developer screen. Select ‘Change HDR Mode’, then Disable HDR.  

Press Home button to exit and return to Peacock.  The picture should look normal again. 

[Andrew_TX]

This worked for me thank you. 

[ggj61]

Following these key strokes do not seem to bring me to a developer screen or the option to disable HDR. Suggestions?

[MrY69]

ggj61, the keystrokes probably only work on a Roku TV, not a Roku device connected to a TV.  It works for JVC and TCL, Roku TVs, as far as I know. Confirm that you are pressing the Rewind, Down and Fast Forward buttons and not something else.

[DragonDon]

Maybe hammering Peacock with MASS complaints for a fix 

Is this really a Roku issue or Peacock issue?♂️🤷‍♂️

[Carlerick]

The cheat code works on a ROKU tv.  I think this is a ROKU issue not able to process HDR content correctly.  

[DragonDon]

So nothing wrong on Peacock's end? 🤔

[Bgagne68]

I have a sharp Roku tv and I can’t get to a screen to turn off HDR . Short cut doesn’t work

[Carlerick]

Well, it works fine on my iPhone, so yes I think it’s a ROKU problem with HDR streaming service, but maybe it’s on both ends.  

[jdubyamv8]

All washed out and not a great picture. Only on this channel for Peacock plus. We have a strong wifi connection so it’s not the feed.