Channels & viewing

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Rich7878
Binge Watcher

Re: Roku Search Does Not Generate Complete Results

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That happened to me with "Places in the Heart" (Sally Field, John Malkovich, Danny Glover, Ed Harris; early 1980's).  I didn't purchase it but for some reason I googled it and the movie was on CRACKLE for free this March 2023.  Roku doesn't scan CRACKLE anymore, I guess.  

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RokuMary-F
Community Moderator
Community Moderator

Re: Roku Search Does Not Generate Complete Results

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Hi @Rich7878,

We appreciate your time in posting in the Roku Community!

If we understand it correctly, you'd like to be able to look for specific titles using the Roku Search feature.

Roku Search feature helps you quickly find a wide variety of entertainment you love across top channels, including TV shows, movies, short-form content, live streams, news, and even actors and directors.

Please be aware that Roku Search does not currently support Crackle content.

Here's a link to our support page to find out more about the feature: How to find movies and TV shows using Roku Search | Official Roku Support

We hope we have addressed your question appropriately, but please don't hesitate to let us know if you have any questions or additional feedback.


Best regards,
Mary

Mary F.
Roku Community Moderator

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RokuMary-F
Community Moderator
Community Moderator

Re: Roku Search Does Not Generate Complete Results

Jump to solution

Hi @Rich7878,

We appreciate your time in posting in the Roku Community!

If we understand it correctly, you'd like to be able to look for specific titles using the Roku Search feature.

Roku Search feature helps you quickly find a wide variety of entertainment you love across top channels, including TV shows, movies, short-form content, live streams, news, and even actors and directors.

Please be aware that Roku Search does not currently support Crackle content.

Here's a link to our support page to find out more about the feature: How to find movies and TV shows using Roku Search | Official Roku Support

We hope we have addressed your question appropriately, but please don't hesitate to let us know if you have any questions or additional feedback.


Best regards,
Mary

Mary F.
Roku Community Moderator
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Re: Roku Search Does Not Generate Complete Results

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I have two different Roku devices and if I search for it a movie on one it returns results on the other a new premium device, I get no results.  They both have the same channels registered. But one searches Max. While the other returns nothing back. The movie was pumped for the Red October.  Why would this happen? I have already done a factory reset on the new device and still get the same results. If I use the Roku app on phone I also get the same results this seems to be something wrong with our Roku is searching for movies.

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renojim
Community Streaming Expert

Re: Roku Search Does Not Generate Complete Results

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@christopherbb, are both devices linked to the same Roku account?  Check the email address displayed under Settings->System->About on each device.

Roku Community Streaming Expert

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