Channels & viewing

[VMC1]

Dear Rey, thank you for your response.  However, there is no way to find the contact information in order to make the request.  Every single attempt on any search engine for PR FTA Channels will take me to Roku, and since Roku is charging me for this service, I am having difficulties understanding why you don't have contact information, I mean, anything me and many other Roku users mitigate this issue.

Any other suggestion ?  

Thanks,

Victor

[VMC1]

The same situation here, and I am not getting anywhere.

Any suggestions will be highly appreciated !

[Lrivera2000]

I have the same problem too a is not free I have to pay monthly 

[VMC1]

I even tried to capture information during the opening of the app, Instant TV Channels, but when searching, it takes me back to Roku.

Please Roku, help to understand the issue, how can we contact the correct person so that we can address the issue.

[RokuJechealR]

Hi @Lrivera2000,

Thanks for your first post in the Roku Community!

Could you tell us more about the issue you're running into? We'd like to know more about how we can help. In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?

With more detailed information, we will be able to assist you further.

Best regards,

Chel

[VMC1]

The latest recommendation from Roku was to contact the provider directly.  However, there is no information in how to contact whoever the provider is.  Please help !

[edwinhernandez3]

HOW CAN I CONTACT PUERTO RICO FTA PROVIDER CAN SOMEONE HELP ME 

[VMC1]

Same question as edwinhernandez3...

I'm very close to cancel this subscription. 

[Nivekjpx]

Wapa hasn't worked for a long time, it's time they did something because we pay for that service. fix it as soon as possible. I didn't think I had to write a negative review. but Wapa is the channel we watch the most! take action

[VMC1]

I agree with the lack of support for having WAPA, WAPA Deportes, and Punto2 channel back in the PR FTA Channels.  I opted to unsubscribe until this issue is fixed.