We live in SC and we suddenly got this message today:Sorry, Peacock is not yet supported in you region. OVP_00012We were watching it fine up until last night. We have had it for over a year and Pay for it monthly. This is on our TCL Roku TV

Gibbys That sounds like one of two things:A temporary issue with Peacock not recognizing your location. They'll fix it eventually, probably sooner than later.Your connection is running through a VPN. Many services will not let you stream through a VPN.If not the second, probably the first.I'm in Georgia, and no issues like you're having (at least, not at the moment).

Gibbys-Good points by @DBDukes. This determination might be based on the IP number through which you're connecting to Paramount. The IP is assigned to you by your internet provider, but if you relay through a VPN it is the IP from the VPN server that is shown upstream.You can use a website like https://www.iplocation.net/ to see where the IP number you're presenting to the world indicates you're located.And I'm in SC too but I'm not seeing that error, either.

Gibbys In late 2020, a user reported to Peacock TV that they were getting that error. Peacock TV suggested initiating a chat to them. Here's a link to that post. Hope it leads to a resolution.https://twitter.com/peacocktv/status/1320076108591747074

Thanks for that link. It says I'm Hilton Head Island (Hargray), which is right. We can watch Peacock on our phones on wifi just fine. We have 4 Roku TVs and they're all giving us the same error.

Thank you for the information about the chat link. I chatted with a representative, did some troubleshooting at his request and he couldn't figure it out. He "escalated our case for further review" (punted) and said someone would be in contact. We'll see. We'll give it a few days and cancel Peacock if they can't figure it out. The troubleshooting request was to try it with mobile data hotspot and we had the same issue. We can watch Peacock just fine on our mobile phones on wifi and mobile just fine.

Peacock suddenly not working

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DBDukes
Community Streaming Expert
4 years ago
Gibbys
That sounds like one of two things:
A temporary issue with Peacock not recognizing your location. They'll fix it eventually, probably sooner than later.
Your connection is running through a VPN. Many services will not let you stream through a VPN.
If not the second, probably the first.
I'm in Georgia, and no issues like you're having (at least, not at the moment).
- makaiguy
  Community Streaming Expert
  4 years ago
  Gibbys-
  Good points by @DBDukes. This determination might be based on the IP number through which you're connecting to Paramount. The IP is assigned to you by your internet provider, but if you relay through a VPN it is the IP from the VPN server that is shown upstream.
  You can use a website like https://www.iplocation.net/ to see where the IP number you're presenting to the world indicates you're located.
  And I'm in SC too but I'm not seeing that error, either.
  - Gibbys
    Reel Rookie
    4 years ago
    Thanks for that link. It says I'm Hilton Head Island (Hargray), which is right. We can watch Peacock on our phones on wifi just fine. We have 4 Roku TVs and they're all giving us the same error.

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Peacock suddenly not working

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