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TulsaKing
Newbie

Paramount+ App not streaming

Hello,

 

I have a 3940RW2 - Roku express 4K+ running 14.0 trying to stream using Paramount Plus app - version 9.3 .build 20241107

The app opens without issue but when any movie/tv show is selected and you select watch - the blue circle spins and nothing happens the movie or tv show does not come up.

 

steps taken:

removed app

rebooted

Reinstalled app

no change, issue remained

googled and found procedure to clear cache

home button  x5 times

up

rewind x 2 times

fast forward x 2 times

auto reboots but no change

I removed the app the cleared cache procedure

reinstalled app but no change

o can stream on a laptop that is connected to the same WiFi network as Roku - I can watch movie or tv show.

I have the same issue on Roku Ultra.

the issue is with Roku please resolve this issue.  

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