I keep trying to launch the PBS Kids app, but it won't load. I've turned my device on and off, checked the app for updates, uninstalled and reinstalled, but it still won't load. It has been buggy for weeks now. Please help!
@Giftedguru1970 Welcome to the Roku Community
Thank you for reaching out regarding PBS Kids not working on your Roku device. If you have already tried troubleshooting steps and confirmed that your Roku is up to date, as well as ensuring that all other channels are functioning properly, we recommend contacting the channel provider directly for further assistance.
You can reach them at the PBS Kids Support.
Feel free to review our recommended steps for resolving channel-related playback issues here: How to resolve a channel playback issue.
Thanks,
The Roku Community Team
Hi, @Br1t
Greetings, and welcome to the Roku Community.
We understand the trouble you've encountered with the PBS Kids app, and we're here to provide you with a proper troubleshooting step to resolve the issue.
Follow the steps below:
Once all of the steps are accurately followed, please check and open the app if you see any improvements.
Thanks,
The Roku Community Team.
I am experiencing the same issue and have followed all of the instructions above
Try reaching out to PBS kids customer support directly and see if they can help. They may be having issues.
@Giftedguru1970 Welcome to the Roku Community
Thank you for reaching out regarding PBS Kids not working on your Roku device. If you have already tried troubleshooting steps and confirmed that your Roku is up to date, as well as ensuring that all other channels are functioning properly, we recommend contacting the channel provider directly for further assistance.
You can reach them at the PBS Kids Support.
Feel free to review our recommended steps for resolving channel-related playback issues here: How to resolve a channel playback issue.
Thanks,
The Roku Community Team
PBS has resolved the issue with the PBS KIDS app that was closing to the Roku home screen upon trying to open the app.
Greetings here in the Roku Community!
Thanks a ton for sharing the PBS Kids update! This information will certainly help other Roku Community users who are dealing with the same issue.
Should you have any further questions or require additional support, please feel free to reach out. We are here to assist you and are more than happy to help.
Happy Streaming! 💜
Thanks,
The Roku Community Team