Forum Discussion

Br1t's avatar
Br1t
Newbie
10 months ago
Solved

PBS Kids App not working

I keep trying to launch the PBS Kids app, but it won't load. I've turned my device on and off, checked the app for updates, uninstalled and reinstalled, but it still won't load. It has been buggy for...
  • RokuJharra-Q's avatar
    RokuJharra-Q
    10 months ago

    Giftedguru1970 Welcome to the Roku Community

    Thank you for reaching out regarding PBS Kids not working on your Roku device. If you have already tried troubleshooting steps and confirmed that your Roku is up to date, as well as ensuring that all other channels are functioning properly, we recommend contacting the channel provider directly for further assistance.

    You can reach them at the PBS Kids Support.

    Feel free to review our recommended steps for resolving channel-related playback issues here: How to resolve a channel playback issue.

    Thanks,
    The Roku Community Team

Giftedguru1970's avatar
Giftedguru1970
Newbie
10 months ago

I am experiencing the same issue and have followed all of the instructions above

RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
10 months ago

Giftedguru1970 Welcome to the Roku Community

Thank you for reaching out regarding PBS Kids not working on your Roku device. If you have already tried troubleshooting steps and confirmed that your Roku is up to date, as well as ensuring that all other channels are functioning properly, we recommend contacting the channel provider directly for further assistance.

You can reach them at the PBS Kids Support.

Feel free to review our recommended steps for resolving channel-related playback issues here: How to resolve a channel playback issue.

Thanks,
The Roku Community Team

  • ROkooFlix's avatar
    ROkooFlix
    Roku Guru
    10 months ago

    PBS has resolved the issue with the PBS KIDS app that was closing to the Roku home screen upon trying to open the app.

    • RokuJharra-Q's avatar
      RokuJharra-Q
      Retired Moderator
      10 months ago

      ROkooFlix

      Greetings here in the Roku Community!

      Thanks a ton for sharing the PBS Kids update! This information will certainly help other Roku Community users who are dealing with the same issue.

      Should you have any further questions or require additional support, please feel free to reach out. We are here to assist you and are more than happy to help.

      Happy Streaming! ğŸ’œ

      Thanks,
      The Roku Community Team