Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MacMc
Newbie

PBS App Continues to Crash

I have been having trouble with the PBS app for about a month and today it just keeps crashing and putting me back to the Home Screen.  I have deleted and resubscribed to the app, checked system updates, etc—all the tips I found from other users and it’s still not working.  Clearly this is a well-known issue—is there a timeline for resolution?

CeeKay
Binge Watcher

Re: Roku PBS app again not loading, Nov 16 2024.

Same problem.
Removed the PBS app. Did a system restart on Roku. Reinstalled the PBS app.
Still not working. Just goes back to the home screen.

scooper24
Newbie

Re: Roku PBS app again not loading, Nov 16 2024.

Same exact problem for me. I could watch Nov 16, problem started Nov 17, 2024.

scooper24
Newbie

Re: Roku PBS app again not loading, Nov 16 2024.

I have the identical issue and did submit a support ticket 11/17/24 at the PBS website. Hope they fix it soon!

0 Kudos

Re: PBS app not working even though I deleted it and rebooted my Roku 4

Same here I have a Hisense roku tv and it's not working, but I also have an Amazon prime tv..PBS app works on my Amazon TV just fine, but not my Roku tv..so it's not the PBS app that's the problem but its Roku where the problem lies..

0 Kudos
scooper24
Newbie

Re: Can't get PBS app to work today

See all the replies for the subject "Roku PBS app again not loading, Nov 16 2024." Many of us are having the same problem. All of the possible solutions don't help.

wrbeye
Newbie

Re: PBS app not working even though I deleted it and rebooted my Roku 4

I have the same problem as all the other posters do, and have tried all the fixes without success. I was so excited yesterday when I was able to sign on and watch through Roku on my HD 4K tv... Please fix this, Roku!

0 Kudos

Re: PBS app not working/will not load

I can't get PBS to load either. I uninstalled it and reinstalled, but still doesn't work. I can pull it up on my phone, but not on my TV via Roku.  Very frustrated !

MAF111
Newbie

Re: Roku PBS app again not loading, Nov 17 2024.

Same issue as others.  PBS app does not load.  Once selected, it goes to a blank screen and then returns back to the app menu.  Attempted TV reboot, app remove and reinstall.  No change in behavior.

0 Kudos
andyross
Roku Guru

Re: Roku PBS app again not loading, Nov 17 2024.

I think this is most likely some backend issue with the PBS servers or authentication. Apps are typically not updated over a weekend, and as noted earlier, it was updated last week.

Basically, this is something that will probably fix itself soon, probably sometime Monday (fingers and toes crossed.)

Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.