Channels & viewing

[Sanderson13]

On Netflix the new season 4 of outer banks, episodes 8, 9, & 10 are having audio issues. The audio plays about 3-4min different  than the scenes. I’ve tried everything. It’s only so far those new episodes. How do I contact Netflix to fix?

[RokuTakashi]

Hi, @Sanderson13 

Greetings, and welcome to the Roku Community.

We appreciate you letting us know about the content issue you have encountered with Netflix. You may want to contact the channel provider's support directly and inquire further about this issue. They can provide a workaround, or there might be a need to update their app on the Roku platform to as a resolution since most channels on the Roku platform are designed and maintained by the channel providers themselves. 

For more information, you can refer to Netflix Help Center

We hope this will be sorted out soon.

Best wishes,
Kash