Channels & viewing

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Not able to install channel

Im from Croatia, and i have issues with certsin channels that are not available on roku store, apparently in my country. I have valid subscriptions on : hbo max, prime video and disney channel but i can not use them on my device.

is there some way to solve this problem?

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Roku Guru

Re: Not able to install channel


Sorry ROKU not officially supported where you are.

According to this:

Roku is officially supported here:

  • United States
  • Canada
  • France
  • United Kingdom
  • Germany
  • Argentina
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • El Salvador
  • Guatemala
  • Honduras
  • Mexico
  • Nicaragua
  • Panama
  • Peru

That's it. Apps outside those counties may or may not work, depending on if the developer decides to support a Roku app in a country where Roku itself isn't supported. Most don't, though a few do.


Re: Not able to install channel

disney not have for install , Roku is company that need to have international apps . incredible tahat in 2023 Roku is so late with time. When will be this be reolved?

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Re: Not able to install channel

The Philippines already has a Disney Plus operations. But I cant find it in my Roku stick. In fact my Roku stick does not have a search function. The remote has a devoted Disney plus button but it does not want to work. Is there a way to fix this?

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Community Streaming Expert

Re: Not able to install channel

@adatlopez78, sorry, no.  Roku doesn't officially support the  Philippines.  Many apps aren't available on Roku devices in unsupported regions even if they're available on other platforms.  Additionally, many features (like search) aren't available in unsupported regions.

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