Hi @Jomcg,
Thanks for your first post in the Roku Community!
We're here to help. May we ask when you started seeing the issue? Are you getting an error code or message? Are there any recent changes on your Roku device, perhaps in the setup or settings, that might cause the problem? Does the issue only occur on a specific channel or all channels on your Roku device? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?
With more detailed information, we will be able to assist you further.
Best regards,
Chel
Jecheal R.
Roku Community Moderator
