Forum Discussion

Ssparker7's avatar
Ssparker7
Newbie
2 years ago
Solved

New scan for live TV channels

We recently moved, so I needed to rescan for local live TV channels. I did so, and it seemed to work because it said that it had found four local channels.  However, the live tv guide still shows the couple dozen channels that we used to receive in our previous location.  Any ideas on how to get it to display the new channels it picked up and delete the old ones?

  • Ssparker7 

    Unfortunately, with a RokuTV you cannot manually add or remove individual OTA/antenna channels, but you can "hide" any unwanted channels (both OTA/antenna and streaming) channels from appearing in the Guides.

    You can do this under Settings/TV Inputs/Live TV/Manage Channels or by selecting the asterisk (✳️) button on your Roku remote while in the Live TV guide and selecting Manage Channels.  (Just select the channels you wish to hide by checking the box)

    https://support.roku.com/article/4420557730839

    -----

    You can also try updating the zip code in the Settings and performing a System Restart and see if that helps as well. (Settings/System/Zip Code)

    https://support.roku.com/article/115012658287

     

  • Hi, Ktp0182 

    Greetings, and welcome to the Roku Community.

    We'd be glad to assist you in scanning for new channels on your Live TV, and we'll provide the steps to perform a scan. Kindly follow the instructions below:

    1. Navigate to Settings > TV > Inputs.

    2. Then, scroll down and navigate to Live TV 

    3. Select Scan for Channels and proceed to Start Finding Channels

    For more information, you can visit this support article on How to set up and watch live TV on your Roku TV system

    We hope that you find this information helpful, and let us know if you have further concerns or inquries.

    Best wishes,
    Kash

9 Replies

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    Ssparker7 

    Unfortunately, with a RokuTV you cannot manually add or remove individual OTA/antenna channels, but you can "hide" any unwanted channels (both OTA/antenna and streaming) channels from appearing in the Guides.

    You can do this under Settings/TV Inputs/Live TV/Manage Channels or by selecting the asterisk (✳️) button on your Roku remote while in the Live TV guide and selecting Manage Channels.  (Just select the channels you wish to hide by checking the box)

    https://support.roku.com/article/4420557730839

    -----

    You can also try updating the zip code in the Settings and performing a System Restart and see if that helps as well. (Settings/System/Zip Code)

    https://support.roku.com/article/115012658287

     

    • Chad222's avatar
      Chad222
      Newbie

      I've had this TV for 7 months and I've always used cable / live TV so yesterday I tried hooking up to Wi-Fi of my neighbors I didn't like it so I tried to go back to cable and now I won't scan for channels Oregon give me an option to scan for channels I've done the system reset everything unplug my tv turned it off and nothing showing up or happening wanted to say is to hit set up I hit it and the blue screen comes up with the antenna picture and I've never used anything I always the cable wire and everything's hooked up the same it has been

      • Chad222's avatar
        Chad222
        Newbie

        What I meant was I've never used an antenna I've always had my capable screwed into the TV 

         

  • With my Roku tv (Onn model 100012590), to remove channels that are from a previous geographic area, I scan for channels (Settings>TV inputs>Live tv>scan for channels>Start finding channels) and choose the "Start over" option. You will be prompted asking if you want to start over as all previously scanned channels and channel list will be deleted. 

    • Ktp0182's avatar
      Ktp0182
      Newbie

      I can't find how to scan for new channels. Can you tell me please?

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator

        Hi, Ktp0182 

        Greetings, and welcome to the Roku Community.

        We'd be glad to assist you in scanning for new channels on your Live TV, and we'll provide the steps to perform a scan. Kindly follow the instructions below:

        1. Navigate to Settings > TV > Inputs.

        2. Then, scroll down and navigate to Live TV 

        3. Select Scan for Channels and proceed to Start Finding Channels

        For more information, you can visit this support article on How to set up and watch live TV on your Roku TV system

        We hope that you find this information helpful, and let us know if you have further concerns or inquries.

        Best wishes,
        Kash