Channels & viewing

[Jenni3hughes]

My netflix wont load on my Onn. TV. I've tried everything: restarting the TV, restarting the network, reseting the network connection, uninstalling the netflix app, unplugging everything. Still won't work

[RokuERey · Accepted solution]

Hi @Jenni3hughes,

Thanks for reaching us here in the Roku Community!

We get that you're having trouble accessing the Netflix channel, and we want to help you out. To make sure the channel reset goes smoothly, just follow these steps.

1. Remove the Netflix channel from your Roku device.
2. Restart your Roku player. You can do this by navigating to Settings > System > Power > System restart > Restart.
3. Re-add the Netflix channel to your Roku device.

If this doesn't help, please report back here and we'll further assist you.

Regards,
Rey