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peter949
Newbie
‎09-20-2023 09:31 PM

NFL network kicks me back to Roku home screen when I replay a game

I have subscribed and paid for the NFL+. I open the channel, go to games, pick any game from any week (it doesn't matter) and click Replay, it immediately crashes and kicks me back to the Roku home screen.

I have removed the channel, then rebooted the Roku.

I have added the channel back and signed back into the NFL + subscription and then tried again, same thing.

I do not get an error message.

Nothing wrong with my subscription because it works fine on my iPhone.

My Roku is a model 4400X connected via ethernet.

The channel worked okay last season, just not for this 2023 season.

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renojim
Community Streaming Expert
‎09-20-2023 10:03 PM

Re: NFL network kicks me back to Roku home screen when I replay a game

The 4400 (Roku 4) is no longer receiving updates.  That may very well be the problem.  I'd suggest you look at your offers for a deal on a new Roku device.

https://my.roku.com/offers
https://my.roku.com/upgrade/

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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