I missed a payment for the NFL App on Roku TV yesterday, today the money was taken out of my account but now when I click on the app I get the loading circle & returned to the home screen
i got the nfl plus subscription through roku and the app will not open on any of my rokus....i've tried restarting them...deleting and reinstalling the app...i unplugged the power for two minutes then plugged back in...i go on nfl.com and it doesn't recognize my subscription through roku so i can't watch it on there...does anyone have any suggestions? i click the app and the logo appears in the middle then after about 5 seconds it sends me back to the roku home screen
I just subscribed and having same problem.
Same issue
Called Roku, they claim it’s an NFL issue and not a Roku issue.
Hi Community users,
We appreciate your post to the Roku Community!
Thanks for informing us about the playback issues you've encountered within the NFL app on your Roku devices. We apologize for any inconvenience this issue has caused you.
Have you tried any steps to troubleshoot? If not, we suggest following the steps below to help you:
For reference, here's the support article for further information about this: How to resolve a channel playback issue
Please keep us posted on what you find out, and we'll continue assisting you from there.
All the best,
Chel
Getting same issue on 3 Roku TV’s. Only happens on NFL app and tried uninstalling like recommended.