Channels & viewing

[Greenie]

I'm not "targeting" anyone. I am relating my personal experience - which for the 11th time started out with difficulties signing on in early November but since about 11/20 I have not had to enter a password to watch Newsmax. Not once.

I watch Newsmax several times a day and can switch between programs on Roku without difficulty. For a while I used the back arrows when I wished to switch from Newsmax to another station but no longer do that. I switch between Newsmax and Fox News, Prime, Netflix. my wife watches other programs without difficulties either.

Who knows why four months after Newsmax started a paywall a few viewers claim to have ongoing issues. I'm no technical wizard and there are plenty of technical issues I have difficulty with - watching Newsmax isn't one of them.

[SJW3]

I wouldn't attack you personally, but can assure you I am having the problems that I stated!

[Rickmik]

Nothing personal here, but just got a response from Newsmax customer service that basically confirms that they have identified and are aware of the problem, and are diligently working on a fix. It reads in part:

"Thank you for contacting Newsmax Customer Service. We sincerely apologize for the inconvenience.

We understand your frustration and how important it is for our customers to have access to our content. We want to assure you that our Technical Team and App Developers are working tirelessly on an update for the Newsmax TV app that is compatible with Roku devices which will solve the problems you are experiencing."

We can only hope that the fix will rollout soon. Sometimes a majority can be convinced that the minority is somehow crazy or demented, simply because they haven't yet experienced the real truth of an issue.

[JackD356]

Yeah, I heard that garbage months ago. They could care less about fixing anything...

"Thank you for contacting Newsmax Customer Service. We sincerely apologize for the inconvenience.

We understand your frustration and how important it is for our customers to have access to our content. We want to assure you that our Technical Team and App Developers are working tirelessly on an update for the Newsmax TV app that is compatible with Roku devices which will solve the problems you are experiencing."

[Rickmik]

Just sent this email message to Newsmax+ Customer Service to notify that the app on Roku appears to be functioning as advertised. Persistence is a much underestimated virtue and thanks again to Newsmax+ for finally finding a fix.

To Whom It May Concern:

THANK YOU! . . . and this subscriber is FINALLY able to view all of the Newsmax+ content on Roku since purchasing an annual subscription back in November of 2023.

It took no action on my part, just checking occasionally to see if a fix had been made, and VOILA, it is now functioning as advertised. I can now opt back in to auto-renewal to make sure that I don't miss any of the excellent news programming.

[JackD356]

Lmmfao, you are thanking these clowns for something you paid for 6 months ago that never worked and still doesn't for others...

Good job ace...

Newsmax is a JOKE