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DonnaM
Roku Guru

Re: NEWSMAX PLUS IS A GO, they heard our complaints and fixed things

Make sure to use your "back arrow" until you actually are prompted with the question "Do you want to EXIT the APP". then click EXIT.  If you just jump from one app to another, then I'm hearing from multiple people that you will be prompted for your p/w.

I must add though, that Newsmax is down this morning on TV.  I'm online watching, with major buffering UGH

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midimoore
Channel Surfer

Re: NEWSMAX PLUS IS A GO, they heard our complaints and fixed things

Thank you. I paid for the Plus subscription via their link watched on Saturday and Sunday, and this morning it reads loading then goes to a blue or white screen. This is insane. Emailed and left a message with NM customer service.

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Ruthjeff3
Newbie

Re: NEWSMAX PLUS IS A GO, they heard our complaints and fixed things

It worked one day and now i get dead screen. App and Roku or updated but app is not working. I just unsubscribed for second time. Refuse to pay if I can’t watch consistently. You guys screwed those of us who will never subscribe to cable again.  

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DonnaM
Roku Guru

Re: NEWSMAX PLUS IS A GO, they heard our complaints and fixed things

Yes, it appears Newsmax is down, both on ROKU and Phone.  Neither want to load.  I posted a scathing note to them on Twitter as well (X). 

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Bill31
Newbie

Re: NEWSMAX PLUS IS A GO, they heard our complaints and fixed things

Things are not fixed. Couldn't access app this morning. Uninstalled it, restarted ROKU, installed NEWMAX app again and got a blank white screen. Tried again about 1/2 hour later got to a NEWMAX screen with menu on left but when making a selection on any menu item, get "Something Went Wrong" on screen. If things are fixed in the lab, you might want to field test it before roll out or maybe this is the field test.

midimoore
Channel Surfer

Re: NEWSMAX PLUS IS A GO, they heard our complaints and fixed things

I completely agree. The roll out was rushed. It doesn't seem to have been beta-tested—a complete disaster.

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DonnaM
Roku Guru

Re: NEWSMAX PLUS IS A GO, they heard our complaints and fixed things

We all agree.  Things are screwed up this morning.  Even their online is buffering..I wonder if they have anyone reading their Twitter account, because it's blowing up AGAIN!!!

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MAGAMama
Newbie

Re: NEWSMAX PLUS IS A GO, they heard our complaints and fixed things

Sure is and my comment is one of them!! I thought it was my issue then I got back on this thread and saw it was not. Praying it's fixed bc I want to see what happens with Trump's testimony!!! 

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Greenie
Streaming Star

Re: NEWSMAX PLUS IS A GO, they heard our complaints and fixed things NOT

I had OAN, subscribed for a few months - always having to provide login information which often wasn't recognized. Attempts to contact OAN about connection problems went unanswered. Maybe it's better now, but OAN was not watchable on a reliable basis.

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DonnaM
Roku Guru

Re: NEWSMAX PLUS IS A GO, they heard our complaints and fixed things

I'm following the court house proceedings online (newsmax) probably like everyone else.  UGH!!  https://www.newsmaxtv.com/

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