Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: NBC channel: How to fix 'CloudpathError' on Roku

It’s not letting me play my show it says there is an error 

0 Kudos
RokuLianna
Retired Moderator

Re: NBC channel: How to fix 'CloudpathError' on Roku

Hi @Jstclair2025

Welcome to the Roku Community!

Does the issue only occur on the NBC channel or across other channels installed on your Roku device?

Have you tried removing the affected channel NBC channel and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.

For detailed instructions, refer to this Support link for more information: How to resolve a channel playback issue | Official Roku Support.

Let us know if there's any difference after.


Warm Regards,
Lianna

Re: NBC channel: How to fix 'CloudpathError' on Roku

I need to get this fixed to watch my show what’s going on ?? 

0 Kudos
RokuLianna
Retired Moderator

Re: NBC channel: How to fix 'CloudpathError' on Roku

Hi @Karimedrano1

Welcome to the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing? Do you encounter any error messages? Are all the other streaming channels operating normally? How long has the issue existed and what troubleshooting done to resolve the issue?

With detailed information, we will be able to assist you better.


Warm Regards,
Lianna

0 Kudos
alvernaza
Newbie

Re: NBC channel: How to fix 'CloudpathError' on Roku

 
0 Kudos
alvernaza
Newbie

Re: NBC channel: How to fix 'CloudpathError' on Roku

They say they are having trouble with ATT 

0 Kudos
Vern45
Reel Rookie

Re: NBC channel: How to fix 'CloudpathError' on Roku

 
0 Kudos
Vern45
Reel Rookie

Re: Problem using NBC app on Roku

No and all then say this and that and not one of them work.

 

Vern45
Reel Rookie

Re: NBC channel: How to fix 'CloudpathError' on Roku

That does not work

0 Kudos