Channels & viewing

[streamerman]

Video periodically freezes for a split second throughout watching an entire game. Very annoying. Get the usual ridiculous response from league pass to uninstall and reinstall app when its obviously a streaming issue.

[RokuEuniceL]

Hi @streamerman,

Thank you for posting here in the Roku Community!

We appreciate you letting us know about your streaming issues on your Roku device. We will work with you to know what went wrong so we can assist you further and fix the issue.

For us to better understand the issue that you are experiencing, kindly provide us with additional information:

• Is the issue happening on all contents or channels, or is this isolated to one content or channel? (Specify)
• Are you getting any error messages or error codes while trying to play a content?
• Have you tried restarting your network router?
• How far is your Roku device from your network router?

We look forward to hearing from you and looking closely into this issue. Thank you!

Kind regards,

Eunice