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My Pluto channel is not working on any Roku device in my home

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My Pluto is not working also. I just contacted Pluto and will see what their response is

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RokuJechealR
Community Moderator
Community Moderator

Re: my Pluto channel is not working on any roku device in my home

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Hi @Hooliganhjp,

A warm greeting from the Roku Community!

We understand you reaching out to us with your channel playback issue with Pluto TV. We'd be happy to look closely to see how we can help get you up and running. Here are a few questions to help you better understand what you're experiencing:
 

  1. When did this issue first start occurring?
  2. Are you being prompted with an error message?
  3. Have you tried removing the channel, restarting your device from Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step), then, once it loads up again, adding the channel back once more to see if that clears things up?

We recommend starting here to troubleshoot any playback issues. How to resolve a channel playback issue | Official Roku Support

Please keep us posted, and we'll continue assisting you from there.

All the best,

Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: my Pluto channel is not working on any roku device in my home

Jump to solution

Hi @Hooliganhjp,

A warm greeting from the Roku Community!

We understand you reaching out to us with your channel playback issue with Pluto TV. We'd be happy to look closely to see how we can help get you up and running. Here are a few questions to help you better understand what you're experiencing:
 

  1. When did this issue first start occurring?
  2. Are you being prompted with an error message?
  3. Have you tried removing the channel, restarting your device from Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step), then, once it loads up again, adding the channel back once more to see if that clears things up?

We recommend starting here to troubleshoot any playback issues. How to resolve a channel playback issue | Official Roku Support

Please keep us posted, and we'll continue assisting you from there.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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