Greetings from the Roku Community, @Lisadidder!
Thanks for sharing your streaming issues with the Max channel on your Roku. We'd be happy to suggest some steps to help you get back on streaming.
Before proceeding, could you please confirm if this is the only app you are having issues accessing? If so, kindly follow the troubleshooting steps provided below:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
For more detailed information, you may visit this support article dedicated to this: How to resolve a channel playback issue
Let us know how it goes and we'll go from there!
Warm regards,
Carly
Carly Y.
Roku Community Moderator
