The MAX app kicked me out while I was watching their programming and now shows I don't have a subscription. My tv is a Vizio but my subscription for MAX is through Roku. I have been watching for six months without an issue. Vizio troubleshoot the issue but states it is the app through Roku.
Hi, @SchaefeB
Greetings, and welcome to the Roku Community.
We understand the issue you have experienced with the MAX app that keeps kicking you out while streaming, and we'd be happy to assist in resolving the issue at hand. For this matter, let's try to perform some troubleshooting steps. Please follow the instructions below:
Once this has been performed, you'll need to sign in your credentials with the MAX app in order to be logged in.
Please keep us posted on what you find out.
Best wishes,
Kash
Hi, @SchaefeB
Greetings, and welcome to the Roku Community.
We understand the issue you have experienced with the MAX app that keeps kicking you out while streaming, and we'd be happy to assist in resolving the issue at hand. For this matter, let's try to perform some troubleshooting steps. Please follow the instructions below:
Once this has been performed, you'll need to sign in your credentials with the MAX app in order to be logged in.
Please keep us posted on what you find out.
Best wishes,
Kash