Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Pauladore
Newbie

Live tv not working on att air internet

After connecting to att air internet app work on tv but the Live tv channels say Failed to load content

0 Kudos
1 REPLY 1
RokuCarly
Community Moderator
Community Moderator

Re: Live tv not working on att air internet

Welcome to the Roku Community, @Pauladore!

Thanks for reaching out. We'd like to suggest some steps to help you get back on streaming your Live TV channels.

Before we proceed further, we'd appreciate additional information about this such as:

  • What specific Roku device are you having this issue with?
  • Is this OTA Live TV channel or via The Roku Channel?
  • Did this happen the last time you switched your network provider? 

In the meantime, we suggest the following steps to help you troubleshoot:

  • Reboot your Roku device: Settings > System > Power (skip if unavailable) > System restart.
  • Reset your network connection: Settings > Advanced system settings > Network connection reset > Reset connection.

We'll be looking forward to your update.

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.