Any functionality changes within an app are by the app. Roku doesn't build the app.
That's not to say you can't fix it yourself, because the app could have some stray data or a glitch in an update, and that kind of problem can be resolved yourself.
All three steps, in that order. Note that the issue may not be a glitch, but an intentional change in the app design, for which Spectrum (in this instance) is responsible. But, these steps will resolve a stray data issue.
Thanks for the recommendation. Tried what you suggested and unfortunately the issue is still happening. I guess I will need to contact Spectrum.
Any luck resolving your issue I’m having the same thing going on
Hi andermichael
Welcome to the Roku Community!
Can you please provide us with more specific information about the issue you are experiencing? Do you encounter any error messages? Are all the other streaming channels operating normally? How long has the issue existed and what troubleshooting done to resolve the issue?
With detailed information, we will be able to assist you better.
Warm Regards,
Lianna
