Forum Discussion
ioan
7 years agoRoku Guru
"ShaBren" wrote:
Hello,
I'm trying to set my camera up with IP Camera Viewer Basic, and I was able to get the video working with the JPEG snapshot option, but I'm unable to get the PTZ control working. I suspect this is because they operate on different ports (80 for the JPEG stream, 8999 for the PTZ control). It's an ONVIF-compliant camera by JideTech. Is there any way to specify multiple ports?
Thanks!
For the PTZ to work, you need to configure the camera using ONVIF feature (ONVIF auto config button). If that doesn't work, your camera doesn't have the onvif enabled or may be some other problem. Try that and see if it works.