@CBarnett42
The best place to start is at https://support.roku.com/contactus. Select "Accounts, Payments, and Subscriptions".
Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102