Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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IJM2023
Reel Rookie

I cannot see ANY channels on my home page

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My internet went out for a few hours last night. This has happened before and I thought it would be fine once it resumed. It came back on, but I now have another problem. I can't see ANY of my channels on the home page. I can't see anything under Live TV, Featured Free, What to Watch, Sports, Save List, The Buzz, nor Streaming Store. The only way I can access my channels is to go to Search page and type in the channel. This is getting annoying REAL quick. Any ideas? I searched the community and not found a problem like this. 

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renojim
Community Streaming Expert

Re: I cannot see ANY channels on my home page

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Have you restarted your Roku device?  Either unplug the power for a few seconds or perform a "System restart" under Settings->System or Settings->System->Power (as appropriate).

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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2 REPLIES 2
renojim
Community Streaming Expert

Re: I cannot see ANY channels on my home page

Jump to solution

Have you restarted your Roku device?  Either unplug the power for a few seconds or perform a "System restart" under Settings->System or Settings->System->Power (as appropriate).

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
IJM2023
Reel Rookie

Re: I cannot see ANY channels on my home page

Jump to solution

Thank you, thank you, THANK YOU!! Your solution WORED!! I had turned the TV on and off various times, but it didn't fix the problem. However your solution worked BRILLIANTLY!! I don't know why it worked, and I DON'T CARE! Now, why didn't anyone at customer service tell me to try that?! 

 

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