Channels & viewing

[jgustin]

When I watch a series that I started on The Roku Channel, I don't get the option to view seasons and choose an episode anymore.  How can I browse seasons and choose episodes on a series in The Roku Channel?  The option used to be available when I opened a series from the "Continue Watching" section.

[AvsGunnar]

@jgustin 

When you are selecting the series from the Continue Watching Section of the Roku Channel, what exactly is happening?  Is the series automatically playing from the last watched?

When you select the series from Continue Watching from within the Roku Channel, a screen should appear (the series title page) with the options to Resume, Play from Beginning, See all Episodes, Captions and Audio Track info, More Like This, and Remove from Continue Watching.

If you are selecting the Series from the "Watch to Watch" left side Menu on Home screen and then selecting Continue Watching, this normally just starts playing the episode.  You will need to press the "Back" button on your Roku remote to access the Series Title page described above once series starts to play..

[jgustin]

Thank you for the response.  When I open the series the title screen just gives the option to continue the episode or start over.  The "seasons" button used to be above the continue watching button, but now it just has a "Save" button or "Captions and Audio track" button above and a "Play from beginning" button beside the continue button.  There is no option to view the seasons.  It is like that on all of the series that are in Continue Watching

[AvsGunnar]

@jgustin 

Unfortunately, I am not seeing this behavior on my devices.  Under that listing, you should be seeing "See All Episodes" right after "Play from Beginning".

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How about if you do a Search for the series?  Does it show the seasons then?

[jgustin]

If I do a search from the Roku Home screen, it shows the Season's button above the Resume watching button.  But I don't want to have to search for every series that I watch on the Roku channel.  The point of the Continue watching section is to make it easy to get to series that I'm watching.  Perhaps whatever changed is just going to force me to search every time I want to look up a specific episode of my favorite shows.

[AvsGunnar]

@jgustin 

Try the Remove, Restart, Reinstall procedure for the Roku Channel.

1. Remove Roku Channel.

2. Restart the Roku device. (Settings/System/System Restart or Settings/System/Power/System Restart)

3. Reinstall Roku Channel.

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What is the Roku model and OS build of the device you are seeing this on?  You can find this under Settings/System/About.

[AudreyJ]

If you keep scrolling down from Watch From Beginning you will eventually come to see all episodes which will take you to more seasons.

[RokuCarly]

Hi, @AudreyJ @Rizwan322!

Welcome to the Roku Community!

We appreciate you sharing these resolutions. They will be helpful for other users who are experiencing the same issue.

For future assistance, feel free to reach out anytime you need help. You may also visit our Support website for additional troubleshooting resources.

We hope you continue to have a Happy Streaming! 💜

Warm regards,
Carly