Channels & viewing

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DHALL2
Newbie

I can click on a channel but it will not open for viewing.

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Roku channels are all showing but when I click on any channel it will not play. Nothing happens.

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1 Solution

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RokuJharra-Q
Community Moderator
Community Moderator

Re: I can click on a channel but it will not open for viewing.

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Welcome to the Roku Community, @DHALL2!

We understand that Roku channels are visible, but when you click on any channel, it does not play. No worries we're here to help!

We highly recommend following the steps below to see if they can solve the issue:
 
Restart your Roku device
  1. Open home screen, 
  2. Go to Settings.  
  3. Select System.  
  4. Power (if the Power submenu does not appear, skip to the next step).  
  5. System Restart.

Please keep us posted on how it goes and we'll go from there.

Thanks,
The Roku Community Team

Jharra Q.
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuJharra-Q
Community Moderator
Community Moderator

Re: I can click on a channel but it will not open for viewing.

Jump to solution

Welcome to the Roku Community, @DHALL2!

We understand that Roku channels are visible, but when you click on any channel, it does not play. No worries we're here to help!

We highly recommend following the steps below to see if they can solve the issue:
 
Restart your Roku device
  1. Open home screen, 
  2. Go to Settings.  
  3. Select System.  
  4. Power (if the Power submenu does not appear, skip to the next step).  
  5. System Restart.

Please keep us posted on how it goes and we'll go from there.

Thanks,
The Roku Community Team

Jharra Q.
Roku Community Moderator
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