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I can’t even get the CC option in Peacock to switch from “OFF” to “ON” to try the workaround of leaving the app and going back in to get the Closed Captioning to work. Once the word “OFF” is highlighted—what button on the Roku remote do I use to change the word to “ON”? I’ve tried “OK” and all of the purple arrow buttons surrounding the “OK” button as well as the “*” and “<-“ buttons.
Thank you! It worked. We were watching the first free episode of Vigil on Peacock before deciding whether to subscribe. Many of the actors have thick Scottish accents and without subtitles were extremely difficult to understand. Hopefully, if we decide to subscribe, this won’t continue to be an issue.
Closed captions are displayed when playing Peacock on my computer; however the closed captions are not displayed when playing Peacock with my Roku. I have the Roku closed captions settings turn on and the closed captions are displayed on all other streaming channels but are not displayed on Peacock. Any suggestions as to how to have the closed captions to be displayed wirh Roku?
rc6 is correct. Every platform has QA standards; they don't just let any old garbage app onto the platform. Roku needs to work with Peacock to get this fixed, especially because it's an accessibility issue.
First make sure Roku captioning is set to always on. Then, restart your Roku. I literally just had to do this to get captioning back on for pPeacock. My captioning is always on, and works just fine for Prime, Britbox, Acorn and Netflix, but Peacock seems to lose the setting. Restarting Roku works.
