Channels & viewing

[Kitsei]

I had Spectrum cable but got rid of it cause they no longer support channels like NatGeo Wild and now I am trying to relink to a new cable service so that I can watch stuff. How do I unlink from Spectrum?

[HDMIGuy]

@Kitsei Did you get a new internet provider and change your wifi name and password?  If so on your Roku device just go to settings, network, set up connection, and select your new network. 

[makaiguy]

@Kitsei-

Any channel apps that you had to log into and authenticate with your "tv provider" former cable credentials will stop working.  When this occurs depends on how quickly your former cable company kills off your account - might happen right away, might take a while.

You'll need to log out of those apps and log back in with your new cable credentials.

[Jalbin73]

I accidentally chose spectrum as my Internet provider instead of infinity when trying to activate NBC Sports app on my phone. I am unable to go back and choose the right provider and I keep getting directed to sign into spectrum when I don’t have an account with them. How can I go back and select the correct Internet provider?