Channels & viewing

[RokuDanny-R]

@woof359

Thanks for the post.

Please be aware that if you are adding a channel to your Roku account through the Roku Store online, your channels will not be readily available on your Roku device. 

We would recommend checking for a system update for your Roku device through:

Settings > System > System update > Check now

After your device updates, try checking to see if the channel has been added to your Home screen.

Please keep us posted what you find out.

Thanks,
Danny

[bonnielee]

I looked at ALL available channels and could not find Peacock.  What am I doing wrong?

Thank you,

Bonnie

[personal information]

[RokuKariza-D]

Hello @bonnielee

Thanks for reaching out. 

Please be advised that the Peacock channel is only compatible with certain Roku models. For more information, you can visit this link: https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

I hope this helps!

All the best,
Kariza

[connie_queen]

Hello,

I added Peacock Tv today 2/19/2022, it did not show up on my device. I added the channel on MY Roku it installed perfectly. I unplugged and plugged my device Peacock was not there. I went back into My Roku to uninstall but I can not find on how to uninstall. Can someone help me out please.

[RokuKariza-D]

Hi @connie_queen

Thanks for the post.

If you haven't tried yet, run a manual update on your Roku player for the channel to show up. To do this, go to Settings > System > System update > Check now. If still no dice, please reply here with the serial number of the affected Roku device. It can be found in Settings > System > About.

Keep us posted!

All the best,
Kariza

[TankersMommy]

It says on the roku site that Peacock tv is installed but i dont see the app and when i search on my roku device for peacock tv it dont pop up. I cant figure out the private channel thing she said its supposed to be installed i have latest software uodates and all...i dont understand helppp!

[andyross]

As noted many times in this thread, some older model Roku's are not supported by Peacock