Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RokuDanny-R
Roku Employee
Roku Employee

Re: You can now add Peacock to Roku

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@woof359

Thanks for the post.

Please be aware that if you are adding a channel to your Roku account through the Roku Store online, your channels will not be readily available on your Roku device. 

We would recommend checking for a system update for your Roku device through:

Settings > System > System update > Check now

After your device updates, try checking to see if the channel has been added to your Home screen.

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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bonnielee
Level 7

Re: You can now add Peacock to Roku

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I looked at ALL available channels and could not find Peacock.  What am I doing wrong?

 

Thank you,

Bonnie

[personal information]

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RokuKariza-D
Roku Employee
Roku Employee

Re: You can now add Peacock to Roku

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Hello @bonnielee

Thanks for reaching out. 

Please be advised that the Peacock channel is only compatible with certain Roku models. For more information, you can visit this link: https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

I hope this helps!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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connie_queen
Level 7

Re: How to get Peacock TV on my Roku device

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Hello,

I added Peacock Tv today 2/19/2022, it did not show up on my device. I added the channel on MY Roku it installed perfectly. I unplugged and plugged my device Peacock was not there. I went back into My Roku to uninstall but I can not find on how to uninstall. Can someone help me out please.

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RokuKariza-D
Roku Employee
Roku Employee

Re: How to get Peacock TV on my Roku device

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Hi @connie_queen

Thanks for the post.

If you haven't tried yet, run a manual update on your Roku player for the channel to show up. To do this, go to Settings > System > System update > Check now. If still no dice, please reply here with the serial number of the affected Roku device. It can be found in Settings > System > About.

Keep us posted!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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TankersMommy
Level 7

Re: How to get Peacock TV on my Roku device

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It says on the roku site that Peacock tv is installed but i dont see the app and when i search on my roku device for peacock tv it dont pop up. I cant figure out the private channel thing she said its supposed to be installed i have latest software uodates and all...i dont understand helppp!

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andyross
Level 16

Re: How to get Peacock TV on my Roku device

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As noted many times in this thread, some older model Roku's are not supported by Peacock

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