Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Olschke
Newbie

Re: Peacock TV not available on Roku 1 2710X ?

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I have a fairly new model 3700X. No PeacockTV in the store. Do I need to go with a different streaming device or is this fixable

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makaiguy
Community Streaming Expert

Re: Peacock TV not available on Roku 1 2710X ?

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@Olschke wrote:

I have a fairly new model 3700X. No PeacockTV in the store. Do I need to go with a different streaming device or is this fixable


3700x is the first  Roku Express model, released in 2016.  Peacock supports Roku Express models 3900, the 2017 Express model, and later.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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dencorbro
Newbie

Re: You can now add Peacock to Roku

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Peacock aint worth a **bleep**. Don"t waste your time

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twin_pat
Newbie

Help, I installed Peacock TV but it does not appear on my TV as streaming.

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Help, I installed Peacock TV but it does not appear on my TV as streaming.

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gnatty
Newbie

Re: Help, I installed Peacock TV but it does not appear on my TV as streaming.

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I have the same problem, but no one seems willing or able to address it. 

Do you know if it has anything to do with the Roku used? For instance is there a more updated Roku that gets these installed channels but older ones that don't? 

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Jx3mom
Reel Rookie

Re: peacock not showing up on my ROKU SE

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Even adding it to my account online.. its not showing up

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C_I
Roku Guru

Re: You can now add Peacock to Roku

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@makaiguy wrote:

@andyross wrote:

A direct link to the channel add is here:

https://channelstore.roku.com/details/593099/peacock-tv


Note the misleading information provided by Peacock that this channel is "free".  Read THE WHOLE page before signing up.

[EDIT -- I have now installed this channel and see that the initial installation provides access to their free, more limited, ad-supported tier.  To subscribe to the higher tiers requires additional, separate action on the part of the viewer.]

https%3A%2F%2Fimage.roku.com%2Fdeveloper_channels%2Fprod%2Fc04d2b625d0b0c9eae4bab4bd9ff11d61b63fc1d5aec56d5cab399ec5288d5e0

 

The link signs you up for the Peacock free preview tier currently offered, but further on down you'll see this:

Peacock Premium / Peacock Premium Plus subscription charges may begin at the conclusion of any free trial or promotional period, as may be applicable. You will be charged on a recurring basis. Your subscription will auto-renew until you cancel. Cancel at any time by visiting your account. By subscribing, you agree to the preceding subscription terms and our Terms of Use and Privacy Policy.

These are the normal terms for most any subscription service but those who sign up without reading the conditions they are agreeing to will be caught unaware,

This all means that to subscribe to Peacock Premiere, you must pay. after a 7 day trial period. So any program with a blue key next to it means that you have to subscribe to Peacock Premiere to watch it. 


 

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C_I
Roku Guru

Re: peacock not showing up on my ROKU SE

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@CJred wrote:

After the announcement of Peacock to Roku, i got a notification from Peacock that its now available on ROKU however when I search for it in my roku app, i don't see it. I have updated by app today 09-21-2020. can someone advise, how to get this?


you have to go to the top of the app or go to peacocktv.com and sign up with your email and your password. Then you can sign in with your email and password on the Roku app. 

ww.peacocktv.com/?cid=20200715takeflightownemail238&utm_source=brz&utm_medium=own_email_lfcy_eml&utm_campaign=20200715takeflight&utm_term=peacocksubscriber_peacocksubscribernew

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tallyn3
Binge Watcher

Re: peacock not showing up on my ROKU SE

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Peacock works on my oldest model but not my newest purchase! 

The Roku MSNBC streaming does not work - there are always issues with either video, audio or both. Comcast is like a sorry trend in our culture right now - saying one thing and doing another. I will never go back to cable!

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tobeysdad
Newbie

Re: You can now add Peacock to Roku

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Did you get an answer? I have it installed too and can watch it but it does not show on my home screen.

Thx in advance.

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