Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cswebb
Newbie
‎05-27-2023 11:09 AM

HELP - Acorn TV is asking for a login

Purchased Acorn TV promo through Roku - but it's asking for a login / password (which I did not set up). No other station purchased on Roku has done that. When I contacted Acorn TV support - they said Roku is a completely different system and that I had to resolve the issue through them. What do I do now? 

Thanks, Cat

0 Kudos
Reply
1 REPLY 1
makaiguy
Community Streaming Expert
‎05-27-2023 11:47 AM

Re: HELP - Acorn TV is asking for a login

If you are trying to access Acorn via the Acorn channel app, try accessing your paid through Roku Acorn account through The Roku Channel.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Reply