Channels & viewing

[Happyface1]

I tried to download super stickman and it says the channel doesn’t exist anymore and yet they charged me 1.99

how do I get it refunded 

[RokuMary-F · Accepted solution]

Hi @Happyface1,

Thanks for your first post in the Roku Community!

We understand that you inquiring about how to request for refund for a game that is no longer available on Roku.

If you subscribed to or purchased content on a channel that is no longer available on your Roku device, you can contact the content provider for more information.

For Roku Pay charges, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page and they are the best ones to help you out with that matter.

If you have any other questions or concerns, please let us know.


Best regards,
Mary

[DenniLiver_123]

There are a few reasons why a game download might not be available anymore. The game might have been removed from the app store or Google Play store, or the developer might have stopped supporting the game. In some cases, the game might still be available, but it might not be compatible with your device or operating system. But you can download Stickman APK free of cost.