Channels & viewing

[Teacher1005]

I have been able to watch Game Show Network for several months until 3 days ago.  It doesn't seem to load.  All i get is a spinning white circle and the word loading forever. Any ideas?

[RokuKarla]

Hello @Teacher1005

We appreciate your contact!

We would recommend removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. To help troubleshoot the issue further, follow this link: How to resolve a channel playback issue 

Hope you'll find this information useful. Let us know in case you've still got any questions.


Regards,
Karla

[tradklime]

I am having the same issue. I followed the directions you posted but it did not resolve the issue.

[makaiguy]

@Teacher1005, @tradklime --

The Roku Remove/Restart/Reinstall procedure assures you have a clean install of the current Roku-compatible version of the channel app as provided to Roku by Game Show Network.

If the current version as supplied to Roku is defective, Game Show Network will need to fix it and provide an update to Roku.

Game Show Network contact page: https://www.gameshownetwork.com/contact