Why does Roku continue to respond to this Fox News (and Fox Business) app issue like it's the first time you've heard about it. It is WELL documented all over your Roku Community Support page ... and has been for at least 2 years.
It's insulting to tell us (users) to reset devices, reinstall the app, and (my personal favorite) contact Fox News Support. Here's a news flash. Fox News says "contact Roku." Same with the service providers. Xfinity and Spectrum say, "contact Roku."
This is CLEARLY NOT a problem any user can fix. Given Fox's viewership / popularity, it's beyond comprehension that nothing is being done to address this.
Fyi, this is occuring on EVERY Roku device and with 2 differenct providers (Xfinity and Spectrum) on 2 differnt properties. So DO NOT send me another set of ridiculous, useless "instructions" to reset, reboot, reintall, or contact somebody else.
What I would like to know is whether Roku is taking ANY action to resolve this problem? If not ... or if the response to this is "reset, reboot, etc.", that will be THE END for me with Roku. And I'll be sure to "share" the info far and wide.
Hopefully this will illicit some sort of ACTUAL assistance. Thank you.
