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Knots2
Reel Rookie

Estrella tv has hijacked my tv

My tv keeps going to the add estrella tv and I can't get it to do anything else.  Once I turn it pn ot will not even turn off.

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4 REPLIES 4
renojim
Community Streaming Expert

Re: Estrella tv has hijacked my tv

Assuming your remote has batteries, try taking them out and using the mobile app on a phone or tablet as a remote to see what happens.  If the problem goes away, you may need a new remote.

Roku Mobile App - Free for iOS® or Android™ | Roku

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Knots2
Reel Rookie

Re: Estrella tv has hijacked my tv

I have tried that.  It is only in the bedroom tv.  I tried a new tv and it does the same thing.  Now it keeps making beeping noises like I am pressing something

 

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renojim
Community Streaming Expert

Re: Estrella tv has hijacked my tv

Could there be another remote for some other device with a stuck button lying around or something like sunlight hitting the front of the TV?  Can you move the TV to a different room to see if it still happens?

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howc179
Channel Surfer

Re: Estrella tv has hijacked my tv

i hate to say this bro, it seems to me that you may have to do a factory reset, and roku may want to have this channel "estrella tv" muted and marked as an commandeering app

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