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jblo
Newbie

EPL game only in spanish on one Roku

I have 2 Roku Ultras. I went to watch an EPL game the other day on Peacock and it would only play in Spanish. I checked the settings (english) and tried to search several different ways and everything was in English EXCEPT the actual game. The search, the listing, and the description were all english but the game played only in Spanish with no option for english. Once the game played it indicated Espanol on the top of the screen.

 

Here the odd part. I went to the other Roku and it played english as usual. No problems.

 

My search seems to show this is wide spread and the answers vary from blaming the service (Peacock) to wild theories about liberal agendas. It clearly wasn't Peacock. I would just like a simple answer.

 

What caused this and how do I prevent this? Thanks for any help.

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RokuJohnB
Community Moderator
Community Moderator

Re: EPL game only in spanish on one Roku

Hi @jblo,

Greetings from the Roku Community, and thanks for letting us know!

We will be more than happy to assist you further. Please try to follow the troubleshooting steps below.

  • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  • Restart your Roku device: Press home on your Roku remote, select settings, select system, and system restart.
  • Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.

If the problem still persists, please keep us posted.

Kind regards,                                                                                                                                        John

John
Roku Community Moderator
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