@Melissa6
We don't know what you were told. This is your first post, so no previous threads in which to see what you were told.
Here's how I get Frndly TV.
First, I made sure I was in the USA. That was easy. For me, anyway.
Next, I went to the Roku Channel Store (that's on the device or on the Website). I searched for Frndly TV, and found it. Then, I added it to the device.
The next thing I did was go to the Frndly TV Website and signed up. I never use Roku Pay, because I want the ability to use the service on non-Roku devices. You do it as you like, but I know how I like to do it.
Then, I launched the app and entered my credentials.
Then, I watched it. And can watch it any time. And on any device (that's the whole sign up on the Website thing).
If you were given other instructions, unless they're real close to these, they may have been wrong.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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