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DBDukes
Community Streaming Expert

Re: Disney + Basic Not Working

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@MisterNybble wrote:

OH... 
P.S. If Disney is the BIG BADDY here in all this then defend yourself ROKU and I'll point the finger of blame elsewhere but... Amazon, Android, XBox and Playstation all work with D+ so.... Points finger at ROKU!!!!


So the fact that Roku does not determine which apps and services work on their devices, but the developers (Disney) do isn't enough? Okay then.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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MisterNybble
Channel Surfer

Re: Disney + Basic Not Working

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Well yes, but since multiple news outlets report the hold up is ad revenues and Disney holds the rights to their app and won't allow use on Roku until agreement (That everyone else has agreed to) is reached.

So.... Seems like Roku to me.

 

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sailor0703
Newbie

Re: Disney + Basic Not Working

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I, too, upgraded from Disney+(without ads) to Disney Trio(with ads) when they changed price plans. Now, I also cannot watch on Roku. This is very upsetting to me, and I do *not* want to upgrade to a plan without ads.

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sailor0703
Newbie

Re: Disney + Basic Not Working

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Oh, and what I find really sad about this is Disney and Roku have kept the agreements with Hulu(which is entirely controlled by Disney), and this all seems fine, but they can't keep the same or similar agreement with Disney+?! For the record, I would say both Roku and Disney may be at fault here, though it may be Roku asking for some extreme portion of ad revenue. Either way, this needs resolved ASAP!

Justmenow71
Reel Rookie

Re: Disney + Basic Not Working

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  • I can't believe this.  How long will this take??  You're absolutely right they're owned by the same company. When I was shopping for a TV the guy couldn't believe that Disney basic doesn't work. I'm like nope i want a fire tv.  Hopefully when they get it fixed someone will post it on here
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