Forum Discussion
Our Roku Voice Remotes both failed to bring up the guide when pressing the "down" button. The problem is the same on 3 televisions (2 Sony, 1 LG), all using DirecTV Streaming, 2 with Roku Stick and 1 with Roku soundbar.
When pressing down button to bring up guide nothing happens, but soundbar LED flickers the same as when any other button is pressed and all other buttons work. To get the guide, must use "back" button in upper left of remote.
All TVs and devices functioning normally prior to yesterday. Power off cycle on TV and streambar failed to fix. Batteries removed and replaced failed to fix. Must be Roku problem as everything else functions normally, just a pain in the **bleep**....like when they change my screen wallpaper without asking (repeatedly).
- tracerrx2 years agoChannel Surfer
I created a thread on the ATT/DirecTV Stream Forums:
There is also a Reddit thread:
- ylandrum2 years agoReel Rookie
It’s not the remotes, it’s not the Rokus, it’s the DirecTV app for Roku itself. Roku has nothing to do with it. AT&T pushed out a “new improved” DTV app/interface that evidently breaks the bottom arrow. AT&T is aware and are “working around the clock” to fix it.