Hi @byard53,
Thanks for your post!
May we know from what channel you are experiencing this issue? If the issue occurs in a specific channel, you'll want to contact the provider directly to inquire further, as the issue may be known on their end. Please be guided that the providers develop and maintain their channels on the Roku platform.
Let us know if you have further clarifications.
Sincerely,
Janadee
Nadee K.
Roku Community Moderator