Channels & viewing

[DOGmom1606]

Whenever I try to play shows with English dubs, the language that always plays is Japanese,  with very few exceptions. This always seems to happen when I have been logged out of my account for some unknown or if there has been some sort of change or action taken by Roku or Crunchyroll. It doesn't matter if it's a new show, an old show or something I have been in mid season. I have tried everything I can think of and nothing has worked. I hope someone can help. Thanks. 

[RokuTakashi]

Hi, @DOGmom1606 

Welcome!

I understand the issue with subtitles and captions on Crunchyroll, and I'm here to help you contact the right support.

For this issue, it's best to reach out to Crunchyroll's support team and tell them about your experience with their app. Keep in mind that most apps on Roku, including their features and functionality, are directly managed by the channel provider.

To contact them, you can refer to Crunchyroll | Support

Hope this will be sorted out soon.

Thanks,
Roku Community Team