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swoosie99
Newbie

Criterion Channel no longer loads

Criterion Channel won’t play. I get an error messages that the program can’t add a resource. Gives an invalid email address at Vimeo.com. 

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RokuDanny-R
Retired Moderator

Re: Criterion Channel no longer loads

@swoosie99

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted what you find out.

Thanks,
Danny

Danny R.
Roku Community Moderator
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