We would be more than happy to look further into this issue, but will need more details. Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About) -does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button) -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID) -steps to reproduce the issue you are seeing
Once we have this information, we will be able to pass it along to the appropriate Roku team.
Re: [OS 11.5] Youtube live stream doesn't work and just spins
It's only a problem with my roku express unit. it was easier just to go back to my roku 3 unit which still works perfectly or my roku premier unit which also works perfectly than to gather all the information you required. I will likely dispose of my roku espress. I wish you luck solving this issue with the roku express units but requiring users to gather all this additional information is not helpful. thank you