Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
deepseer
Binge Watcher

Constant 3 to 5 second unscheduled commercial interruptions occur every 3 to 5 minutes.

On CHAN 4158 KIRO7 Seattle News, the programs constantly gets interrupted with a 3 to 5 second commercial snipet, which occurs anywhere from 5 to 10 times during the program. This occurs in addition to the regular commercials. The channel this occurs on seems to be the only one, so far.

Device Model: 3941RW - Roku Express 4K+

Serial Number: X0160060AML6 (I assume these are zeros and not the letter Oh)

Device ID: S0AH2170AML6 (I assume these are zeros and not the letter Oh)

Software O/S Version: 12.0.0 - build 4184-CR

Please forward the following tracker Ids to your tech department and have someone email for a solution to this frustrating issue.

0 Kudos