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RokuJanadeeK
Community Moderator
Community Moderator

Re: Commercials Freeze and forced to exit and re watch commercials is there a fix ?

Hi @user55,

We sincerely apologize for the experience.

Please be aware that all the information you have shared via PM has already been passed along to the appropriate team for further investigation. As the issue is still undergoing some review and testing, we still have no information to share. Rest assured, once an update by the team is made available, we'll surely let you know.

We appreciate your patience in dealing with this concern.

Thanks,
Janadee

Nadee K.
Roku Community Moderator
0 Kudos
Cammy_D
Reel Rookie

Re: Commercials Freeze and forced to exit and re watch commercials is there a fix ?

Hello,

That us too bad. I have already reduced my roku time. It seems there is more interest in accumulating money by having us watch commercials than in actually fixing the problem. I won't be helping with the robust greed any longer. 

It is too bad since they have some decent shows. Most of it I can watch on Pluto anyway.

 

Over and out.

0 Kudos
RH120056
Newbie

Re: Commercials Freeze and forced to exit and re watch commercials is there a fix ?

This is ongoing and assume the design cannot fix the issue. Best to switch to another streaming device. 

0 Kudos
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