Channels & viewing

[Lpilk]

Roku please fix the volume problem on your commercials? I’m sure the people you were advertising would love to know that most of us simply mute the commercials. We might actually listen if we didn’t find it so annoying.

[RokuEuniceL]

Hi @Lpilk,

Greetings from the Roku community!

We will be more than happy to take a closer look into this issue that you're having with the too-loud commercial. What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV) Is the loud commercial happening on all contents or channels, or is this isolated to one content or channel? (Specify) Do you have any other devices connected to your TV? (e.g., speakers and other sound systems)

With detailed information, we will be able to assist you further.

Kind regards,

Eunice